365天实用商务口语 第55期:结账送客

Would you like the Bill?

您要结账吗？

Do you want separate checks?

分开付吗？

Please pay the cashier as you go out.

您离开时请到柜台付账。

Do you want to pay me or the cashier?

您想把餐费付给我还是到柜台上付？

We don't take bank cards.

我们不收银行卡。

It doesn't include the tip.

这不包括小费。

The tip is not included.

小费没有包括在里面。

A 10 percent service charge is added in lieu of tipping.

加了10%的服务费作为小费。

Do you want to wrap this?

要打包吗？

One hundred and five yuan altogether.

总共105元。

I'm sorry for the mistake on your bill.

对于您账单上的错误，我非常抱歉。

Let me look at the bill again.

让我再看看账单。

Here's your change.

这是找您的钱。

I'll write out an invoice for you.

我开张发票给您。

Thank you and come again!

谢谢光临！欢迎下次再来！

settling a Customer's Bill

给顾客结账

Could I have my bill, please?

请给我结账好吗？

Yes,sir. I'll be back right away.

好的，先生。我马上过来。

Here you are.

给你账单

How much is it?

多少钱？

One hundred and fifty all together.

一共是151元。

Well, I think there's a mistake, it sounds a

little too expensive for what was se check

it again.

我想应该是弄错了，看上去我点的东西没有那么贵。请你再查看

一下。

I'm sorry,sir. Let me look at the bill again.

对不起，先生。我再看看账单。

I think you ought to charge me ten yuan.

我想你应该收我十元钱。

Ah,yes, are right.I do apologize for

it.

哦，是的，先生，你说得对。很抱歉弄错了。

It doesn't matter.

没关系。

I hope everything was excellent today.

我希望您今天过得愉快。

Yes,it was great.I never been here before,but

my friends recommed and I come.

是的，很不错。我之前没来过这里，但我朋友推荐给我，我就过

来了。

I'm glad you friends like it.

很高兴你朋友喜欢。

[qh]

1.“settle a bill”意为“结账”。[qh]
2.“apologize for(doing)sth.”表示“因为（做了）某事而歉”，例如：He later apologized for his behavior.（后来他为自己的行为道了歉。）“apologize for losing my temper.（我为我发[qh]
脾气的事情道歉。）[qh]
3.“recommend”用作“建议，劝告”之意时，通常用于以下3种结构：第一、“recommend + doing”结构，例如: I recommend going by subway.（我建议你坐地铁去。）第二、“recommend+代／名[qh]
词+to do”结构，例如：The doctor recommended me to take a long rest.（医生劝我休个长假。）第三、“recomme d+that从句”结构，在从句中要使用虚拟语气，即谓语动词要用“should+动词[qh]
原形”结构，其中“that”和“should”郝可以省略，例如：The teacher recommended(that)we (should)read the novel.（老师建议我们读这部小说。）[qh]

结账服务注意事项[qh]

1.通常只有在客人用餐完毕要求结账（“May I have the bill?”）的时候，服务员才能去收银台通知收银员汇总账单。[qh]
2.如果客人在接近停止营业时间时还未要求结账，这时服务员可以提醒客人营业时间即将结束, “It's near our last order time.”（我们快打烊了。）或者比较委婉地问，“Would you like[qh]
something else?” （您还需要什么吗？）[qh]
3.在外国客人点菜的过程中，应该准确记录每位客人点菜的内容，并询问是否分开账单：[qh]
“Would you like separate bills or one bill?”（你们想要分开付账还是一起付账？）以便迅速准确地为每位客人办理结账手续。[qh]
4.要礼貌地询问客人想要采取的付款方式：“How would you like to make the payment?”（您想用什么方式结账？）[qh]
5.要轻声地告诉客人消费总额，并向客人致谢：“The total is 180 yuan. Thank you!”（总额是180元。谢谢！）[qh]