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办公室打电话英语对话

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在世界经济全球化及中国加入WTO的形势下,社会需要大量能够用英语在国际上进行科技、经贸、法律和文化等方面交流的专业人才。本站小编整理了办公室打电话英语对话,欢迎阅读!

办公室打电话英语对话
  办公室打电话英语对话篇一

如何转接客户来电

a: stone corp. hi, mary speaking.

四通公司, 您好,我是mary。

b: hello, i’d like to speak to mr. hunter, please.

你好,我想找hunter先生。

a: may i ask who is calling, please?

请问您是哪位?

b: my name is herbert wood of ibm computer company.

我是ibm电脑公司的herbert wood.

a: thank you, mr. wood. one moment, please… (into pbx) mr. hunter, mr. wood of ibm computer company is on the line.

谢谢,wood先生,请稍等。(打内线电话)hunter先生,ibm电脑公司的wood先生找您。

c: can you find out what he wants?

你可以问他有什么事吗?

a: yes, mr. hunter. (to caller) i’m sorry to have kept you waiting, mr. wood. mr. hunter is rather busy right now and would like to know what you wish to speak to him about.

好的,hunter先生。(对来电者说)对不起wood先生,让您久等了。hunter先生现在非常忙,他想知道你有什么事对他说。

b: yes, i want to buy some computer software and talk about developing some other software. i don’t know whether he is interested in that or not?

是的,我想买一些计算机软件,另外再谈一谈开发一些其它的软件。我不知道他是否有兴趣。

a: i see. thank you very much, mr. wood. would you wait a moment, please? (to pbx) mr hunter, mr. wood wants to buy some computer software.

我明白了,非常感谢,wood先生。请你等一下好吗?(打内线电话)hunter先生,wood先生想买一些计算机软件。

c: i see. put him on line two.

好的,请转到2号线。

a: yes, mr. hunter. (to caller) mr. wood, i’m very sorry to have kept you waiting. i’ll put you through to mr. hunter.

好的,hunter先生。(对来电者)wood先生,不好意思让你久等了,我把你的电话接给hunter先生。

  办公室打电话英语对话篇二

(电话铃声响起)

Sissy: Chinadaily website. May I help you?

Rolf: May I talk to Kelly please?

Sissy: And you are?

Rolf: This is Reaf from BBC. I’m calling to check my mail.

Sissy: I"ll put her on the phone. Just a second .

Rolf: Thanks.

Notes:

1. 这大概是办公室电话中最常见的一段对话了。

我们先来看第一句:“Chinadaily website. May I help you?”。一般接起电话的人通常会先报公司的名字,然后再说, "May I help you?" 或是如果要更客气一点的话则可以说 "How can I help you?" (我该怎么帮你?),意思是我能为你做什么。

不过如果是机器应答,那么你很可能听到这样的一段话:

"Thanks for calling Chinadaily website, please dial the extension or press 0 get to the operator."

感谢你打电话到中国日报网来,请直接拨分机号,如需转总机, 请拨“0”。

2. And you are? 你是?

接电话时,通常我们要先确定一下对方的身份,避免不必要的骚扰。And you are? 是比较口语化的讲法。如果想要问得客气点,我们还可以说"Whom I am speaking with?" 或是 "Whom am I talking to?"

3. I"ll put her on the phone. Just a second.

我会请她听电话, 请等一下。

确认之后,当然就是把电话转接给对方要找的人了。Put someone on the phone 的意思就是请某人听电话。

如果你是打电话来找人的一方,你可以说:"Could you please put Kelly on the phone?" (你能不能请Kelly来听电话啊? )

反过来如果你是接到电话的人,而对方要找的是别人,你就可以说:"Ok. I"ll put her on the phone. Just a second." (好的,我会请她听电话, 请稍等一下。)

当然如果公司有多部分机,那你很有可能会听到如下的答复:"I"m transferring your call." 或是 "I"m redirecting your call.",意思是“我帮你转接到她的分机”。

transfer 或者 redirect.既“转接”的意思。

  办公室打电话英语对话篇三

M:May I use your telephone,George?

乔治,我能用你的电话吗?

G: dial zero first and then the number you want.

当然,只要先拨“0”再拨你要的号码。

M:Thanks.

谢谢。

Telephone Girl:Pacific Trading I help you?

总机小姐:太平洋贸易公司,我能效劳吗?

M:This is d you connect me with n?

我是田先生,你能转给布朗先生吗?

T:Certainly, you hold the line a moment?

当然,先生,请稍后好吗?

M:Yes,of course.

是的,当然可以。

T:n is on the line,sir.

布朗先生电话已接好了,先生。

M:n?

喂,布朗先生吗?

B:Yes, was waiting for your call all morning.

是的,田先生吗?我整个上午都在等你的电话。

M:I'm so sorry,n.I was out at one of our construction sites and couldn't call you.

抱歉,布朗先生,我外出到我们的一个工地无法打电话给你。

B:Now,let me d you come to my office at 2 o'clock tomorrow afternoon?I'd like to discuss a few things with you then.

现在,我看看……你明天下午2点能不能来我办公室?我想到时和你讨论一些事情。

M:Of n.I'll be going out to another construction site tomorrow morning,so I won't be in office until noon.

当然可以,布朗先生,明天上午我会在另一个工地,所以中午以前我不会在办公室,

If by any chance you wish to get in touch with me,could you please leave a message with my secretary?

如果万一你想和我联络,请留言给我的秘书好吗?

B:Yes,I'll do any rate I'll see you here at 2 o'clock tomorrow.

是的,我会的,不管怎样明天2点在这里和你见面。

A:I'll be there without bye,n.

我一定到,再见,布朗先生。

B:Goodbye,.

再见,田先生。

G:All through?

讲完了吗?

M:Yes,thanks.

是的,谢谢。

G:Say,how about coming home with me for dinner?

嘿,和我一道回家吃晚饭如何?

M:But it would be so much trouble for Helen.

但会给海伦添很多麻烦。

G:Oh,my wife wouldn't mind.I'll call her and tell her you're coming.

哦,我太太不会介意的,我打电话给她,告诉她你要来。

M:Well,if you insist.

好吧,如果你坚持的话。


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